CBIC Issues Guidelines on GSTN Officer Mapping and De-Mapping

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INSTRUCTION No. 04/2024-GST Dated 4 October 2024

To,
All the Principal Chief Commissioners / Chief Commissioners of Central Tax
All the Principal Directors General / Directors General of Central Tax

Madam/Sir,

Subject: Systemic Improvement with respect to Mapping / De-mapping of Officers on the GSTN Portal – Regarding.




It has come to notice, through a reference from the Directorate General of Vigilance (DGoV), CBIC, New Delhi, that a GST officer, who was mapped on the GSTN portal, was not de-mapped immediately after being relieved from his charge. This oversight resulted in the fraudulent sanction of a refund by the said officer.

  1. In this regard, certain systemic improvements have been proposed by the DGoV (Hqrs), which include the recommendation that officers should be immediately de-mapped from the concerned field formation on the GSTN portal upon execution of GFR-33. Additionally, it has been suggested that this process be monitored by supervisory officers, preferably those of the rank of Joint Commissioner / Additional Commissioner, and a compliance report must be submitted to the jurisdictional Commissioner / Principal Commissioner or their equivalent within a specified time frame.

Further, it is emphasized that the responsibility and accountability of the officers in charge of mapping and de-mapping on the GSTN portal be clearly established. This will ensure that jurisdictional officers responsible for these tasks are held accountable for any lapses.

  1. In view of the above, it is requested that all Principal Commissioners / Commissioners or their equivalents be instructed to ensure strict adherence to the directions provided by the Directorate General of Vigilance (DGoV) regarding the timely mapping and de-mapping of officers on the GSTN portal.


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Pooja Gupta

CA Pooja Gupta (CA, ISA, M.com) having 15 years of experience. Educator and Digital Creator

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CA Pooja Gupta (CA, ISA, M.com) having 15 years of experience. Educator and Digital Creator

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