The PAN 2.0 Project, approved by the Cabinet Committee on Economic Affairs (CCEA) on November 25, 2024, marks a significant step towards modernizing India’s Permanent Account Number (PAN) and Tax Deduction Account Number (TAN) services. This initiative, part of the broader Digital India agenda, aims to streamline the process of issuing, managing, and validating PAN and TAN, enhancing user experience and ensuring better governance.
Key Objectives of PAN 2.0:
- Unified Platform:
Currently, PAN-related services are fragmented across three portals—e-Filing Portal, UTIITSL Portal, and Protean e-Gov Portal. PAN 2.0 will consolidate these services into a single, unified portal, simplifying processes and improving efficiency. - Eco-Friendly and Paperless:
The project emphasizes a paperless approach, reducing bureaucracy and aligning with environmental goals. - PAN as a Common Identifier:
PAN will serve as a common identifier for all digital systems within specified government agencies, enhancing data integration across platforms.
Key Features of PAN 2.0:
- Single Unified Portal:
All PAN and TAN services, including applications, updates, corrections, Aadhaar-PAN linking, and online PAN validation, will be accessible through a single portal. - Free and Fast Services:
- e-PAN Issuance: Free of cost with quicker processing times.
- Corrections/Updates: Personal and demographic data corrections (e.g., name, address) can be done online without charges.
- Optional Physical PAN Card: Available at a nominal fee of ₹50 for domestic and actual postal charges for international delivery.
- Enhanced Security:
A PAN Data Vault will ensure better protection of sensitive information. - Dedicated Support:
A call center and helpdesk will be set up to address user queries and grievances effectively.
Benefits for Taxpayers:
- Simplified Processes: A one-stop solution reduces the complexity of managing PAN/TAN services.
- Better Service Delivery: Faster issuance and updates, along with efficient grievance redressal.
- Data Security: Enhanced protection of taxpayer information through secure storage and processing.
- Cost Efficiency: Many services, such as e-PAN issuance and updates, are free of charge.
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Frequently Asked Questions (FAQs):
1. What is PAN 2.0?
PAN 2.0 is an e-Governance project by the Income Tax Department to modernize and streamline PAN and TAN-related services through a single, paperless portal.
2. How is PAN 2.0 different from the existing system?
- Integration: Combines services from three separate portals into one.
- Paperless Processes: Complete online handling of applications and updates.
- Free Services: e-PAN and corrections are free, with minimal charges for physical cards.
3. Do existing PAN holders need to reapply?
No, existing PAN holders do not need to apply for a new PAN under the PAN 2.0 system.
4. Can PAN details be updated?
Yes, taxpayers can update details such as email, mobile number, address, and demographic information free of charge.
5. What is the significance of the QR code on PAN cards?
QR codes provide instant validation of PAN details. Enhanced QR codes in PAN 2.0 will reflect the latest data from the PAN database.
Impact on Digital Governance:
The PAN 2.0 Project aligns with the government’s vision of Digital India by promoting eco-friendly processes and establishing a common identifier across various digital systems. This move not only simplifies taxpayer services but also strengthens India’s financial infrastructure.
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