Proceed with caution’ before tapping AI chatbots to file your tax return

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As tax season looms closer, many taxpayers are exploring innovative avenues to streamline their filing process. One such avenue gaining traction is the use of artificial intelligence-powered chatbots. But before you dive in headfirst, it’s essential to understand the ins and outs of these digital assistants and their implications for your financial well-being.

The Rise of AI Chatbots in Tax Filing

In a recent survey conducted by, nearly 1 in 5 Americans expressed their trust in ChatGPT, a popular AI chatbot developed by OpenAI, to review their income taxes. Similarly, a Harris Poll found that 17% of respondents have already utilized AI for tax filing, with 45% open to future use.

While these numbers paint a promising picture of the future of tax assistance, experts caution against relying solely on generative AI for tax advice. April Walker, from the American Institute of CPAs, advises taxpayers to exercise caution when using AI software for filing returns, emphasizing the importance of seeking professional guidance.

Understanding the Limitations

Despite their growing popularity, AI chatbots still have limitations when it comes to tax filing. Subodha Kumar, a professor at Temple University, notes that while these chatbots may excel at answering general tax questions, they often fall short when confronted with specific queries.

For example, ChatGPT’s training data is not tax-specific, leading to potential inaccuracies in its responses. Additionally, the information provided may not always be up to date, posing a challenge for filers navigating complex tax laws and regulations.

Maximizing AI’s Potential Safely

While AI chatbots may not be ready for personalized tax recommendations, they can still serve as valuable educational tools. Michael Prinzo, from CliftonLarsonAllen, suggests leveraging these tools cautiously, ensuring that sensitive personal information is protected at all times.

To mitigate data security risks, experts recommend inputting general financial scenarios rather than specific personal data into AI chatbots. This approach allows users to glean valuable insights without compromising their privacy or security.

The Future of Tax Assistance

As technology continues to evolve, so too will the capabilities of AI chatbots in tax filing. While they may not be perfect today, advancements in tax-specific AI models are on the horizon, promising more accurate and reliable assistance in the years to come.

In the meantime, it’s essential to approach AI chatbots with a healthy dose of skepticism and diligence. Always verify information received from these tools and consult with a tax professional when in doubt. With the right approach, AI chatbots can be valuable allies in your tax-filing journey, empowering you to make informed financial decisions while safeguarding your financial future.


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Pooja Gupta

CA Pooja Gupta (CA, ISA, having 15 years of experience. Educator and Digital Creator

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CA Pooja Gupta (CA, ISA, having 15 years of experience. Educator and Digital Creator

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